When you initiate a bill payment
that cannot be made electronically the Bill Payment System will produce a
check, which will clear off of the account you have specified as the Payment
Account for that bill. This check will then follow the normal US Mail flow to
your Biller and eventually through your Bank as if you had written the check
yourself.
If your bank returns canceled
checks to you, you will receive these items with your monthly banking
statement. Even if your bank does not return your checks you can easily
identify which checks were "Direct Checks" by the check number (serial number).
The Bill Payment System will use a unique series of check numbers that can
easily be distinguished from the check you have written yourself."
If you have any questions, feel
free to contact our 24-hour customer service representatives.
Caution to Credit
Union User: Some
credit unions may utilize different routing transit numbers or account number
identifiers when payments are made via check vs. electronic payments. To ensure
successful payments contact your financial institution for instructions on how
to code your payment method.
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